Yes — every ARK Naturals piece is handmade by skilled artisans using traditional terracotta techniques. No two pieces are identical, and that's the beauty of it.

Standard UAE delivery takes 2–4 working days. For large or made-to-order pieces, it may take 5–7 working days. We’ll update you with tracking as soon as your order is dispatched.

Currently, we ship only within the UAE. For international inquiries, please email us — we’re exploring select global shipping soon.

• Handwash only, no dishwasher. • Dry completely before storing. • For cookware, season before first use (we include a care guide with every order).

We accept returns only for damaged or incorrect items, reported within 24 hours of delivery with photos. Due to the fragile and handmade nature, we don’t accept general returns or exchanges.

We accept credit/debit cards, Apple Pay, and other secure local payment methods during checkout.

Yes, for bulk orders or collaborations. Please contact us directly for details.